Team Resource Management: Medifan`s communications training teams in hospitals, rescue services, airlines etc


TRM was originally established by NASA for its Space Shuttle Teams. It was further developed by Human Aspects Development-Abteilung (HAD) for pilots from the major airlines, to reduce accidents caused by communication problems.

In cooperation with Swissair`s HAD, Medifan has adapted this training to meet the neds of hospitals and rescue services. This training programme was carried out throughout 1996 both in hospitals and within the framework of air rescue training.

Goal setting:

  • to make people aware of the the importance of certain inter-human processes
  • acquisition of process-oriented, conflict-relevant skills
  • the correct initial application of the skills gained, in conflict situations
  • application of the knowledge acquired in every-day situations

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